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Terms of Service

Effective date: April 10, 2026

By downloading or using LifeVault ("the App"), you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use the App.

1. Use of the App

LifeVault is a family organization app that lets you store health records, documents, reminders, and related family information. You are responsible for any content you store and for maintaining the confidentiality of your account credentials.

2. Accounts

You must provide accurate information when creating an account. You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts that violate these terms.

3. Subscriptions & Billing

LifeVault Premium ("LifeVault Plus") is available as a one-time purchase at $4.99 on the web, or as a subscription through the Apple App Store or Google Play Store (pricing and billing model may vary by platform and region).

  • Web: One-time payment of $4.99 — no recurring charges. Access does not expire.
  • iOS (App Store): If purchased via Apple, payment is charged to your Apple ID at confirmation. Subscription terms, including any auto-renewal, are governed by Apple's standard terms. Manage or cancel via Settings → [Your Name] → Subscriptions.
  • Android (Google Play): If purchased via Google, payment is charged to your Google account. Manage or cancel via the Google Play Store → Subscriptions.
  • No refunds are provided except where required by applicable law or platform policy.

Restore Purchases: If you purchased LifeVault Premium on iOS or Android and reinstall the app, you may restore your purchase through the Restore Purchases option on the Pricing page.

4. Free Tier

The Standard (Free) tier is available at no cost and includes a limited set of features as described on the Pricing page. We reserve the right to modify free tier features at any time.

5. User Content

You retain ownership of all content you upload or store in LifeVault. By using the App, you grant us a limited license to store and process your content solely to provide the service. We do not sell or license your data to third parties.

6. Health Information & Disclaimer

NOT A MEDICAL DEVICE: LifeVault is not a medical application, electronic health record (EHR), or medical device. It does not provide medical advice, diagnosis, or treatment. Information stored in LifeVault (such as immunization records, allergies, or health notes) is for personal organizational and reference purposes only.

You should not rely on LifeVault for:

  • Emergency medical services or urgent care
  • Professional medical diagnosis or treatment
  • Prescription management (always consult your healthcare provider)
  • Legal medical record keeping for official purposes

In a medical emergency, call emergency services (911 in the US) or go to the nearest emergency room. Always consult licensed healthcare providers for medical advice.

7. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Prohibited Uses

You may not use LifeVault to:

  • Violate any applicable law or regulation
  • Store or transmit content that infringes on others' rights
  • Attempt to gain unauthorized access to the App or its systems
  • Reverse engineer, decompile, or disassemble any part of the App

9. Disclaimers

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT RESPONSIBLE FOR ANY DATA LOSS; YOU ARE RESPONSIBLE FOR MAINTAINING BACKUPS OF IMPORTANT INFORMATION.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE APP IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

11. Termination

You may stop using the App and delete your account at any time via Settings → Delete Account. We may terminate or suspend your access if you violate these Terms.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes within the App. Continued use after changes take effect means you accept the updated Terms.

13. App Store Terms

This app is governed by the applicable terms of the Apple App Store, Google Play Store, and/or our direct web platform. In the event of conflict between these Terms of Service and App Store terms, the App Store terms shall prevail for that specific platform.

14. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

15. Contact Us

For questions about these Terms, contact:

Raymond Simpson — RANSIKK Legacy LLC
Email: support@lifevaultfamily.com